In today’s transparent international trading environment why buy from or via He-Ro?  Because we understand that we must provide a level of service which gives our customers additional benefits over a direct purchase from the source.  Our thriving procurement and distribution business is testament to this.

Over 30 staff in our head office in Hong Kong and 3 China offices, more than 90% of whom have been with the company for 5 years or longer, form the backbone of our service-driven corporate culture.

As the international trade in chemicals has changed over the years, so we have evolved and adapted our work methods, meeting each new regulatory challenge and maintaining our record of industry best-practice.

We have 4 key service packages

Distribution: The ‘traditional’ supply of raw materials, or:  ‘you buy from us’		Procurement: Innovative service models for clients with larger, more complex procurement programmes, or: ‘we buy for you’
Logistics Services: Additional service levels at key points in the supply chain, or: ‘you buy, we survey and we ship’		Support services: Certificates, regulatory issues, or:  ‘we handle the ‘red tape’